Taking on new GoHighLevel projects, working US hours

GoHighLevelsystems thatget your leadsbooked.

I'm Adeen Mahboob, a GoHighLevel automation specialist and Team Lead at High Level Pro Tools. I build the workflows, CRM structure, Conversation AI and Voice AI agents, and websites that take a new lead from first contact to a booked appointment.

TriggerForm submitted ActionAdd tag: new lead ConditionProcedure interest Voice AIOutbound call ActionSMS follow-up OutcomeAppointment booked
1,200+
GoHighLevel support calls handled
700
five-star reviews from those calls
Team Lead
at High Level Pro Tools since March 2026

What I can build for you

Native GoHighLevel first, so your team can understand and maintain everything after handoff. Custom code only when the platform can't do it reliably.

Workflow automation

Triggers, waits, If/Else branches, tags, notifications and opportunity updates, tested branch by branch before anything goes live.

CRM structure

Custom fields, dropdown mapping, pipelines and stages, lead source tracking, routing and suppression rules that keep your data clean.

Conversation AI and Voice AI

Agents that qualify leads, capture details, book appointments and hand over to a human when they should.

Websites and funnels

Landing pages, multi-page sites, forms, surveys and screening flows built natively in GoHighLevel and connected to follow-up.

Campaigns and follow-up

Personalized email and SMS sequences, event campaigns, reminders and reactivation, each message with one clear next step.

Integrations and fixes

Webhooks and third-party connections, plus debugging broken setups through execution history and controlled test contacts.

Recent builds

Screenshots from real GoHighLevel projects, with client details removed. Select any image to see it full size.

Healthcare practice

AI lead intake that qualifies, routes and books

A complete intake system for a medical practice: new leads are captured, checked for consent and eligibility, spoken to by AI, and routed to the right follow-up based on the procedure they asked about.

  • Conversation AI with booking, contact capture and human handover actions
  • Voice AI answers mapped into structured CRM dropdown fields
  • Procedure-based branches that send tailored SMS
  • Consent gate, opportunity creation and tagging
Conversation AI agent with booking and handover actions
Voice AI routing by procedure
Consent and eligibility gate
Eye care practice

Patient website with a built-in screening flow

A website and funnel built in GoHighLevel around one goal: help patients recognise their symptoms and book the right appointment. Scroll inside the preview to see the full page.

  • Reusable, responsive page sections
  • Screening form that points patients to the right appointment type
  • Form submissions feed straight into follow-up workflows
  • QA checklist and handoff documentation
Full-length patient website with hero, story section and screening form
Full page preview (scroll inside the frame)
Lead operations

Validation and routing workflows for busy teams

Multi-trigger workflows that check where a lead came from, decide who it belongs to, and make sure someone on the team acts on it.

  • Several entry triggers sharing one validation path
  • Routing by lead type and priority ranking
  • Assignment, tasks and internal notifications on every branch
  • Clean end states so nothing is left half-processed
Lead intake validation
Route by type and priority
Intake and nurture start

More from my builds

How a build runs

The goal isn't a workflow that runs once. It's a system your team understands and can safely change after I hand it over.

  1. 1

    Map

    Triggers, fields, branches, messaging rules, outcomes and stop conditions.

  2. 2

    Build

    Native triggers and actions first, custom code only where needed.

  3. 3

    Test

    Test contacts through every path: happy, no-match, suppression, handoff.

  4. 4

    Review

    Execution history and stats to catch skipped actions or wrong branches.

  5. 5

    Document

    Purpose, trigger, key actions, dependencies and test results.

  6. 6

    Hand off

    A walkthrough so your team can update things without breaking them.

Skills and tools

Platform depth from building in GoHighLevel every day, plus the support and leadership side of keeping clients happy once it's live.

Platform and AI

Building and fixing in GoHighLevel

  • GoHighLevel admin
  • Workflow automation
  • Airtable and Zapier
  • AI-assisted support
  • Prompt writing

Client support

Hands-on help when something breaks

  • 1:1 video troubleshooting
  • Live chat, several sessions at once
  • Email ticketing
  • De-escalation
  • Enterprise and VIP clients

Leadership

Running teams and their systems

  • Team leadership and coaching
  • KPI design and reporting
  • Coverage and scheduling
  • Hiring and onboarding
  • SOP design

GoHighLevel delivery

WorkflowsFunnelsA2PDomainsCustom values

Automation and AI

ZapierClaudeChatGPTGemini

CRM and operations

GoHighLevelSalesforceAirtableModalQuickBooksOracle NetSuite

Support and communication

ZoomSlackLoomLivechatGoogle CalendarGmailMicrosoft Office

Experience

Years on the GoHighLevel support front line, and five years in sales before that. I know how the platform breaks, and I know what a lead is worth to the business.

Mar 2026 to now
Current role

Team Lead

Baam (High Level Pro Tools)
  • Run a separate department and its day-to-day operations
  • Introduce new processes that improve team efficiency
  • Hire, interview and onboard new team members
  • Lead GoHighLevel workshops for clients and solve the team's hardest technical issues
2023 to Mar 2026

Senior Technical Specialist

Baam (High Level Pro Tools)
  • Supported GoHighLevel users over live chat, Salesforce and Zoom
  • Troubleshot and optimized client accounts in real time
  • Trained new hires through shadowing sessions and wrote visual guides
1,200+ calls handled700 five-star reviews
2022 to 2023

Sales Manager and Project Handler

Kukus Food Service
  • Analyzed sales performance and reported trends to management
  • Helped shape long-term commercial plans and promotions
12 new customers in a single day£60,000 monthly revenue built from zero in three months
2020 to 2022

Sales

Magna Food Service, Hounslow, UK
  • Negotiated and signed contracts with new clients
  • Handled around 50 customers a day and trained business development staff
£62,000 monthly revenue from one customer£1M sales week, a first for the company
2018 to 2020

Real estate cold calling

Freelance, US clients
  • Called and qualified leads, kept clean records of every outcome
  • Closed 5 new sales per month

Education: O Levels, Beaconhouse (2017 to 2020). AS and A Levels (2020 to 2022).

Tell me what you're building

A workflow that misfires, an AI agent you want live, or a full GoHighLevel setup. Book a free 30-minute call and we'll work out the plan.

Book a 30-minute call
Book a 30-minute call